Refund Policy

Reservation Cancellations

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• Cancellations made 48 hours or more before the scheduled pickup or shipping date are eligible for a full refundof the rental fee.

• Cancellations made within 48 hours of the scheduled pickup or shipping date are non-refundable.

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No-Shows

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• Failure to pick up equipment, complete the rental process, or respond prior to the scheduled rental time will be treated as a no-show and is non-refundable.

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Early Returns

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• Returning equipment early does not qualify for a partial or prorated refund.​​

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Refund Processing

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• Approved refunds are issued to the original payment method.

• Refunds are typically processed within 1–3 business days, depending on the payment provider.